Connect Chat
After a chat channel is added successfully, you need to connect it to a Chat. After the connection is complete, user messages received from external channels enter the Chat for answering.
Operation steps:
- Find the added channel on the Chat channels page.
- Click the connection or edit entry for that channel.
- Select the target Chat from the available Chat list.
- Save the configuration.
- Return to the corresponding third-party platform and send a test message to the bot.
If the test message receives no reply, first check whether the channel has been connected to a Chat. Then check whether the bot is online, whether third-party platform permissions are complete, and whether the Chat itself can answer normally on the RAGFlow page.