Skip to main content

RAGFlow Cookie Policy

Last Updated: 2026-04-23

This Cookie Policy explains how RAGFlow uses cookies and similar technologies on our websites and online services that link to this Cookie Policy (the “Sites”).

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. We may also use similar technologies such as pixels, web beacons, SDKs, and local storage (collectively, “cookies” for simplicity).

2. Types of Cookies We Use

Cookies can be classified by duration, source, and purpose:

2.1 By duration

  • Session cookies: expire when you close your browser.
  • Persistent cookies: remain until they expire or you delete them.

2.2 By source

  • First-party cookies: set by RAGFlow.
  • Third-party cookies: set by third parties (e.g., analytics providers).

2.3 By purpose (categories)

We may use the following categories:

  1. Strictly Necessary Cookies

  2. Required for core site functionality (e.g., login, security, load balancing). These usually cannot be disabled via our cookie banner where permitted by law.

  3. Preferences / Functional Cookies

  4. Remember choices (e.g., language, region) to enhance your experience.

  5. Analytics / Performance Cookies

  6. Help us understand how the Sites are used so we can improve them (e.g., page views, feature usage). We may use analytics tools only where permitted and, where required, with your consent.

  7. Advertising / Marketing Cookies (if applicable)

  8. Used to measure marketing campaigns or provide relevant ads across sites. We may not use these at all times; if used, we will present choices where required.

3. Why We Use Cookies

We use cookies to:

  • Operate and secure the Sites
  • Authenticate users and prevent fraud
  • Remember preferences
  • Analyze site usage and improve performance
  • Measure and improve marketing (where applicable)

Where required, we obtain your opt-in consent before placing non-essential cookies. You may refuse non-essential cookies and still access the Sites, although some features may not function fully.

4.2 Cookie banner / preference center

You can manage cookie preferences via:

  • Our cookie banner (when shown)
  • Our cookie preference center: [link-to-cookie-preferences]

4.3 Browser controls

Most browsers allow you to block or delete cookies. Blocking cookies may impact functionality.

4.4 Do Not Track (DNT) / Global Privacy Control (GPC)

Some browsers provide DNT or GPC signals. Where required by law, we may respond to such signals for certain processing (e.g., targeted advertising). Our response may vary based on jurisdiction and technical feasibility.

5. Cookies Used (Example Table)

Replace with your actual cookie scanner/export results.

Name: [cookie_name]

Provider: [RAGFlow / Third party]

Purpose: [e.g., session, analytics]

Category: [necessary / functional / analytics / marketing]

Duration: [session / X days]

We may update this Cookie Policy from time to time. Changes become effective when posted with an updated “Last Updated” date.