Manage User Accounts

View and Search Users

User accounts are managed on the User management page. Administrators can view the user list, including Email, Nickname, Status, User type, and Last login time. The current Enterprise Edition page also displays Role.

Use the search box in the upper-right corner to search users by Email or Nickname. You can also filter Active or Inactive users by Status. In Enterprise Edition, you can also filter users by Role.

Create a New User

To create an account for a new member, go to User management and click New user. In the dialog, fill in Email, Password, and Confirm password. The current Enterprise Edition page also allows you to select a Role when creating a user.

1. Go to the User management page.
2. Click New user.
3. Enter the user's Email.
4. Enter the initial password.
5. Enter the same password again in Confirm password.
6. In Enterprise Edition, select a Role according to the user's responsibilities.
7. Click Confirm to create the account.

After creation, return to the user list and confirm that the account appears, and that its status and role match expectations. Then send the login information to the user through a secure channel.

Caution: Email must use a valid email format. After email verification is enabled, users must complete email verification before they can use the account normally. If email verification is not enabled, the system only validates the email format.

When creating a new user, the password and confirmation password must match. The frontend validation for the current create-user form requires at least 6 characters. Password reset requires a new password of at least 8 characters. In production environments, use a stronger unified password policy. In Enterprise Edition, Role affects the resources and operations a user can access, so confirm role permissions before creating the account.

Disable or Restore an Account

The Status field in the user list controls whether an account can log in to the system.

Status	Meaning
Active	The account is enabled and can log in and use the system normally.
Inactive	The account is disabled. The user cannot log in, but the account and related data are retained.

1. Go to the User management page and find the target user in the user list.
2. In the Status column of that user's row, click the current status dropdown and select Active or Inactive as needed.

Caution: The currently logged-in administrator cannot disable their own account. Disabling an account does not delete user data; it only prevents the user from logging in. If you need to permanently remove a user, confirm that the account no longer needs to be retained before deleting it.

Set Backend Administrator Identity

User type distinguishes Normal from Superuser. Normal is a regular user type. Superuser can enter the Admin UI and perform system-level management operations.

1. Find the target user on the User management page.
2. Open the selector in the User type column.
3. Select Normal or Superuser.
4. Wait for the system to submit the change and refresh the user list.

Caution: The currently logged-in administrator cannot modify their own Superuser type in the list.

Reset User Passwords

When a user forgets their password or must be forced to change it, administrators can reset another user's password from Actions in the user list. After the reset-password dialog opens, the page displays the target user's Email and requires New password and Confirm new password.

1. Find the target user on the User management page. Hover over the user row to display Actions, then click the reset-password button.
2. Confirm that the Email in the dialog is the target user.
3. Enter the new password and confirm it again.
4. Click Change password.

Caution: The currently logged-in administrator cannot reset their own password through list Actions.

Delete Users

When a user no longer needs system access and related resources have been handed over, administrators can delete the user from Actions in the user list. Before deletion, the page displays a confirmation dialog and shows the Email of the user to be deleted.

1. Find the target user on the User management page. Hover over the user row to display Actions, then click the delete button.
2. Check the user's Email in the confirmation dialog.
3. Click Delete to delete the user.

Caution: The currently logged-in administrator cannot delete their own account through list Actions.

Deleting a user is a high-risk operation. Before doing it, confirm whether the user's related data, knowledge bases, Agents, files, API keys, and business responsibilities have been handed over. If you only need to temporarily prevent login, change the account status to Inactive first.

View User Details and Resource Impact

Click the detail button in Actions on the user list to enter the user detail page. The detail page displays the user's Email, account status, Enterprise Edition role, Last login time, Create time, Last update time, Language, Is anonymous, and Is superuser.

The current Enterprise Edition detail page also displays the user's associated Dataset and Agent resources by resource type. Before disabling, deleting, downgrading Superuser, or adjusting an Enterprise Edition role, administrators should check the detail page to confirm whether the user still has important resources or recent login activity.