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Version: DEV

Message component

A component that sends out a static message.

A Message component sends out a static message. If multiple messages are supplied, it randomly selects one to send.

Configurations​

Messages​

The message to send out.

Click + Add message to add message options. When multiple messages are supplied, the Message component randomly selects one to send.

Examples​

Explore our customer service agent template, where the Message component (component ID: What else?) randomly sends out a message to the user interface if the user inputs is related to personal contact information:

  1. Click the Agent tab at the top center of the page to access the Agent page.
  2. Click + Create agent on the top right of the page to open the agent template page.
  3. On the agent template page, hover over the Customer service card and click Use this template.
  4. Name your new agent and click OK to enter the workflow editor.
  5. Click on the Message component to display its Configuration window.